When many customers search for a product or service, they read a company's online reviews before making a decision. Townsquare Buffalo can help you stay on top of your reputation with review monitoring. When someone leaves a review about your small business in Buffalo, NY, you'll get an alert so you can respond quickly and appropriately. That way, you can stay in control of your online reputation and show prospective customers that you're responsive.
Need help replying to new reviews? Want to encourage satisfied customers to leave a review but don't know how to ask? Townsquare Buffalo has your back.
Make it easy for satisfied customers to access your review platforms and leave notes about their experiences with you. We'll help you ask for reviews the right way.
You'll receive an email alert every time someone leaves a new review for your business so you can keep track and manage your reputation.
Thank customers for positive reviews and write appropriate responses to those who were unsatisfied with your services. We'll help you write tactful responses.
Review Monitoring Just Got Easier
Responding to reviews can be stressful, especially when you're not sure what to say. Don't worry - we'll help you learn how to handle all kinds of situations well.
Request a quote to see how we can help your business reach more customers so you can focus on making your business thrive. With our suite of digital marketing, radio advertising, local marketing, national media solutions and more, we can help build you a plan to build your brand, improve your online presence, and target your ideal customers - because running your business is just as important as helping it grow.